Warranty/RGA Data

Manufacturer’s Limited Warranty for Residential Cast Iron Boilers

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  • RESIDENTIAL WATER WARRANTY — Limited Lifetime
  • RESIDENTIAL STEAM WARRANTY — Limited 10 Year
NOTE: The residential steam and water warranties do not cover residential boilers installed in buildings other than one or two family dwelling units,’ unless they are buildings with Individual boilers for each dwelling unit.
First Year Limited Warranty for Cast Iron Boilers:
The manufacturer warranty that its cast iron boilers are free from defects in material and workmanship for one year from the date of installation. If any parts are found to be defective in manufacture, the manufacturer will provide replacement of such defective parts.
Second Through Tenth Year Limited Warranty for Cast Iron Sections:
The manufacturer warrants that the cast iron sections of its water and steam boilers are free from defects in material and workmanship from the date of installation for the second through the tenth year. If, during such time period, any section is found to be defective, the boiler manufacturer will provide replacement for the original cast iron section(s).
Eleventh Year and Beyond Limited Warranty for Cast Iron Sections – (Water Only)
The manufacturer warrants that the cast iron sections of its water boilers are free from defects in material and workmanship for the eleventh year and beyond from the date of installation. If, during such time period, any section(s) is found to be defective, the boiler manufacturer will provide replacement for the original cast iron section(s) upon the payment of a proportionate charge based on the time the boiler has been in service. The proportionate charge will be equal to the appropriate percentage of the list price of such section(s) at the time the warranty claim is made, and will be determined as follows:

11th year – 5%; 12th year – 10%; 13th year – 15%
14th year – 20%; 15th year – 25%; 16th year – 30%
17th year – 35%; 18th year – 40%; 19th year – 45%
20th year- 50%; 21st year- 55%; 22nd year – 60%
23rd year -‘65%; 24th year – 70%; 25th year and
beyond – 75%.
This warranty is subject to the condition that the boiler must have been installed by a heating contractor whose principal occupation is the sale and installation of plumbing, heating and/or air conditioning equipment

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This warranty does not cover:

  1. Components that are part of the heating systems but were not furnished by the boiler manufacturer as a part of the boiler.
  2. The workmanship of any installer of the manufacturer’s boilers. In addition, this warranty does not assume any liability of any nature for unsatisfactory performance caused by improper installation.
  3. Any costs for labor for removal and reinstallation of the alleged defective part, transportation to the boiler manufacturer, if necessary, and any other materials necessary to perform the exchange.
  4. Improper burner adjustments, control settings, care or maintenance. Information is included in the installation Instructions, Owner’s Information Manual and/or Start-up, Service and Maintenance Instructions, and other printed technical material furnished by the manufacturer with the boiler.
  5. Boilers operated with combustion air contaminated externally by chemical vapors or with improper fuel additives, or with water condition’s which may have caused unusual deposits in the cast iron sections.
This warranty extends only to the first retail purchaser of the boiler and only to a boiler that has not been moved from its original installation site.
THE WARRANTY DESCRIBED ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANT­ABILITY. THE MANUFACTURER EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL. INCIDENTAL, ‘INDIRECT OR PUNITIVE DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
For prompt product warranty claims, notify the installer who, In turn, will notify the distributor from whom he purchased the boiler. If this action does not result In warranty resolution, contact National HVAC Manufacturing Company, P.O. Box 4100,Wyoming, PA 18644 with details in support of the warranty claim. Alleged defective part or parts must be returned through trade channels in accordance with the boiler manufacturer’s procedure currently in force for handling returned goods for the purpose of inspection to determine
cause of failure. The boiler manufacturer will furnish new part(s) to an authorized boiler distributor who, in turn will furnish the new part (s) to the heating contractor who installed the boiler. If you have any questions about the coverage of this warranty, contact the boiler manufacturer at the address below.
National HVAC Manufacturing Company
P.O. Box 4100
Wyoming, PA 18644
Phone: 1-855-482-2634 Fax: 1-855-634-4822

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